Privacy Policy

Last Updated: January 30, 2026

At Codevge, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and engage with our platform. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide, including:

• Account Information: Name, email address, phone number, password, educational background
• Profile Information: Bio, profile picture, location, work experience, skills
• Payment Information: Mobile Money number, payment method (processed through secure payment gateways)
• Communications: Messages, support requests, feedback, surveys
• Course Data: Assignments, projects, assessments, grades, completion records

1.2 Automatically Collected Information

When you access our Service, we automatically collect:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent, clicks, search queries, videos watched
• Cookies & Tracking: Session information, preferences, authentication tokens
• Location Data: General location based on IP address (not precise GPS)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Creating and maintaining your account
• Delivering and improving our training services and courses
• Processing payments and related transactions
• Sending transactional emails (password resets, enrollment confirmations, invoices)
• Sending marketing communications (with your consent)
• Personalizing your learning experience
• Analyzing usage patterns to improve our Service
• Providing customer support and responding to inquiries
• Complying with legal obligations and regulations
• Detecting, preventing, and addressing fraud and security issues

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, email providers, hosting services (who sign data protection agreements)
• Course Instructors: Limited information necessary to deliver your course
• Analytics Partners: Aggregated, non-identifiable data for service improvement
• Legal Compliance: If required by law, court order, or government request
• Business Transfers: In case of merger, acquisition, or bankruptcy

We require all third parties to maintain the confidentiality and security of your personal information.

4. Data Security

We implement comprehensive security measures to protect your personal information, including:

• SSL/TLS encryption for data in transit
• Password hashing and encryption for sensitive data at rest
• Secure authentication mechanisms
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Secure data centers with physical security measures

However, no security system is impenetrable. We cannot guarantee absolute security. If we discover a data breach, we will notify affected users as required by law.

5. Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request your data in a structured, portable format
• Opt-Out: Withdraw consent for marketing communications at any time
• Object: Object to specific data processing activities

To exercise these rights, contact us at privacy@codevge.com

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies:

• Essential Cookies: Required for authentication and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how users interact with our Service
• Marketing Cookies: Enable personalized advertising (only with consent)

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Service.

7. Children's Privacy

Our Service is not directed to children under 18 years old. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account immediately. If you believe a child has provided us with information, contact privacy@codevge.com.

8. Data Retention

We retain your personal information as long as necessary to:

• Provide you with our services
• Maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

When your information is no longer needed, it will be securely deleted or anonymized.

9. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

10. International Data Transfers

Your information may be transferred to countries other than where you reside, including countries with different privacy laws. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may not have the same privacy protections as your home country.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last Updated" date and, for material changes, by providing prominent notice on our website or via email. Your continued use of the Service following the posting of changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

📧 Email: privacy@codevge.com
📞 Support: support@codevge.com
🌐 Website: codevge.com
📍 Address: Cape Caost UCC, CODE Second floor, Ghana